Enterprise operations teams that handle high-volume disputes, from parking and property management to financial services and consumer claims. The common thread is the need for a repeatable, enforceable process rather than a bespoke legal workflow for every matter.
No. AI handles evidence organization, case analysis, and draft preparation. Every binding award is independently reviewed and confirmed by a human arbitrator.
No. The platform is designed so operations teams can run the workflow independently. Each case is governed by published procedural rules and decided by an independent human arbitrator.
Legal & Enforceability
Yes. Awards are issued within a process built around the Federal Arbitration Act and can be confirmed by a court of competent jurisdiction.
Yes. Respondents receive notice and have 14 days to submit a response through the platform. They can also choose to resolve the matter directly at any point during the proceeding.
The case proceeds on an ex parte basis. The arbitrator reviews the claimant’s evidence and issues an award on the merits. Non-participation does not result in an automatic award — the claimant still bears the burden of proof.
The full Rules of Arbitration, including procedures, credit system, and terms of service, are published at arbitration.inc/rules.
Process & Timeline
Most matters resolve in one to two weeks from filing to enforceable award, depending on service completion and response timing.
Document-only. All arbitrations are conducted on the written record — no hearings, no scheduling conflicts, no travel. This is what makes the 14-day timeline possible at scale.
Compliance & Security
Yes. Arbitration.inc is SOC 2 Type II certified, which means the platform’s security controls have been independently audited over an observation period.
Each matter follows a documented filing, service, response, review, and award procedure, giving legal and operations teams a consistent, audit-ready record on every case.
Pricing
$10 per case, flat. That covers filing, case preparation, arbitrator review, and award issuance. Service of notice is additional at cost. See full pricing
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