A technology company rebuilding arbitration as software.
Arbitration Inc., a Delaware corporation, builds and operates a digital arbitration platform. Our own web application and API, live in production today.
What we do.
The problem we solve
Traditional arbitration through providers like AAA and JAMS was designed for high-stakes commercial disputes. Filing fees run $1,500 to $10,000+ per case and resolution takes 90 to 180+ days, which means everyday disputes over parking violations, unpaid invoices, security deposits, or consumer claims are simply written off. The dispute is real, but pursuing it costs more than it's worth.
What we do
We built a digital arbitration platform, our own software product, not a law firm or consultancy. Businesses file a case through our web application or API, the platform serves notice by certified mail and email, both parties submit evidence through a secure portal, and an independent human arbitrator issues a binding, FAA-enforceable award, typically within two weeks, at a fraction of traditional cost.
Who it's for
Enterprise operations teams with high-volume disputes (parking enforcement, property management, financial services), plus law firms, small businesses, and individuals who need a repeatable, enforceable process rather than a bespoke legal workflow for every matter.
The product.
A self-serve case management platform in production at case.arb.inc. Everything below is the real application, not a mockup.
Live in production
The platform is live today at case.arb.inc, with real cases and real awards.
Full case lifecycle
Filing, evidence upload, service of notice, docket, arbitrator review, award issuance, and billing, all in the product.
Public API
A REST API for programmatic filing and tracking at scale, documented at docs.arb.inc.
Cloud-native
A modern web application and microservices backend, built and operated entirely by our team.
Filing a case. A guided flow covering terms, claimant info, dispute details, evidence, respondent info, payment, and review.
Case overview. Phase tracking, next steps like serving notice, case summary, and amount in dispute.
Dispute details. The structured record the arbitrator reviews before issuing an award.
The team.
The people building the platform.
Eli Finkelman
Co-founded TelTech, maker of TrapCall, RoboKiller, TapeACall, and SpoofCard, and bootstrapped it from a basement startup to acquisition by IAC in 2018. General Partner at Disrupt Ventures.
Co-founded TelTech and led it as CEO from bootstrapped startup to acquisition by IAC in 2018. Named inventor on multiple telecom patents, including technology behind RoboKiller. Co-founder of Disrupt Ventures.
Leads growth and partnership efforts across the parking, mobility, and dispute-resolution space. A veteran sales and business-development executive with 35 years of experience in negotiation, strategic partnerships, and government contracting. Previously EVP of Sales at JPay, Inc., where he was an owner and head of sales, and earlier CEO and President of Sales at Nexland Corporation, which he helped take public before its acquisition by Symantec. Based in South Florida.
Attorney at Knight Law in Miami, practicing commercial litigation, business law, and partnership and shareholder disputes. Graduate of Florida International University College of Law and a member of both the Trial Lawyers Section and the Business Law Section of the Florida Bar. Has served as a fiduciary of the Court overseeing high-profile Court-appointed receiverships.
