For platforms
Your software knows the balance, the dates and what was agreed. When a customer disagrees, it has nothing to offer, so the matter leaves for a letter, a collections agency, or nothing at all. Arbitration.Inc gets it decided online, under our published Rules.
We'll be in touch within one business day to set up a time.
If it's easier, reply straight to greg@arb.inc.
By the time someone says they don't owe a charge, the answer is usually already in your database.
The record
Who agreed to what, and on which terms.
The dates
When it happened, and when it came due.
The balance
What was paid, what wasn't, and how long it has aged.
What it doesn't have is a way to end the disagreement, so it gets sent elsewhere, and most of it never comes back.
Filed online or through our API.
The case is filed
From a dashboard or a single API call, using the record your platform already has.
The other side is told
The other side gets notice by email, with a record of when it was sent.
The other side gets time to answer
At least 14 days for the other side to answer and send in their side.
The case is decided
Our AI decides on the record both sides submit, under our published Rules. Either side can add Human Review.
Start with a call
Tell us how many cases you have and we'll walk you through how it works for you.
Try it on your own old cases
Run a set of cases on accounts you've already written off, and see what comes back.
Platforms whose customers have lots of small, everyday money disagreements.
Fifteen minutes, your data, your cases.
See it run on your own cases