AI-Assisted Arbitration
for Parking Enforcement

1.How does Arbitration.Inc solve the DPPA problem?

By filing an arbitration claim before performing a license plate lookup, the lookup occurs in the context of an active arbitral proceeding — a permitted use under DPPA § 2721(b)(4). This single additional step creates the legal context that protects your organization.

2.What is the “arbitral proceeding” exemption?

The DPPA explicitly permits disclosure of motor vehicle records for use in connection with “any civil, criminal, administrative, or arbitral proceeding.” Initiating arbitration first places the subsequent data access within this permitted use.

3.Is the AI deciding cases?

AI handles intake, evidence organization, and award drafting. Every final award is reviewed and issued as a binding decision under our published procedural rules.

4.Are arbitration awards legally enforceable?

Yes. Awards are binding under the Federal Arbitration Act (FAA) and enforceable in court. Unlike an invoice, an arbitration award is a legal adjudication that can be confirmed as a court judgment.

5.What happens if the respondent doesn’t pay?

The binding arbitration award can be confirmed in court and enforced like any judgment. Respondents also see a “Pay Now” option at the notice stage, allowing immediate settlement before the process continues.

6.Can respondents contest the claim?

Yes. Respondents receive formal notice via USPS certified mail and have a 10-day window to submit evidence, photos, and explanations. Every case is reviewed on its merits.

7.How does this integrate with our existing workflow?

Through a standard REST/JSON API. After a violation is detected, a single API call files the claim with Arbitration.Inc, and we handle notice, service, arbitration, and resolution from there.

8.How is Arbitration.Inc different from a collection agency?

Arbitration.Inc is a neutral arbitration forum, not a debt collector. We don’t purchase debt or take a percentage of recoveries. We provide an impartial legal proceeding that results in a binding, court-enforceable award.

9.How long does the process take?

1–2 weeks from filing to binding award. Notice served via USPS certified mail, email, or other service methods, followed by a 10-day response window, then analysis and arbitrator review.

10.What about class action risk?

Multiple DPPA class actions have been filed against parking companies, with $2,500+ statutory damages per violation. Courts have rejected “business purpose” and “anticipated litigation” defenses. Arbitration.Inc’s arbitral proceeding framework directly addresses this exposure.

11.Is Arbitration.Inc SOC 2 compliant?

Yes. Arbitration.Inc is SOC 2 Type II certified. Our security controls have been independently audited and verified over an extended observation period, covering data protection, availability, and confidentiality.